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FenestraATWMS
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PHT (UTC+8)
00:00:00
IN:
Record ID:
Status:
Recovering...
Break:
OUT:
On break: 0:00:00
Live work hours
0:00:00
Breaks excluded
Live break time
0:00:00
Current and completed breaks
Status
Announcements
Official updates for your account
0
Loading HR announcements
KUDOS
Recognition from your department
0
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Employee Profile
Employment, contact, leave, and attendance summary
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Employee Profile
Employee
Personal Information
Employment Details
Government & Payroll
Leave & Employment Lifecycle
Requirements
Achievement Badges
My Attendance History
Your saved Punch IN, break, and Punch OUT records
Records
Date
IN
OUT
Break
Hours
Actual Work Hours
Special Hours
Night Diff
Special ND
Special OT
Late
Workday Classification
Status
Click Refresh to load
My Work Schedule
Approved workdays, rest days, and shift times
Working Days
0
Approved dates
Rest Days
0
Recorded rest dates
Scheduled Hours
0
For this month
Assigned Shift
Not assigned
No default shift
Calendar
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SunMonTueWedThuFriSat
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My Coaching History
Coaching sessions where you are the coached employee
My Coaching Records
Current sessions and completed coaching history
0 Current0 History
Date
TL
Topic
Status
Click Refresh to load coaching records
My Concerns
Concerns submitted to HR, Payroll, IT, or Facilities
No concerns submitted yet
My Appointments
One timeline for coaching, medical follow-ups, training, and company events
Upcoming
0
Scheduled
Pending Confirmation
0
Awaiting response
Completed
0
Past appointments
Complete Schedule Timeline
Each item stays linked to its original workflow and approval history.
0 scheduled items
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Requests
Request schedule changes, swaps, time adjustments, overtime, leave, and reimbursements
Schedule Change Requests
Requested working dates, rest days, shifts, and approval details
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Schedule Swap Requests
Coworker, both schedule dates, reason, and approval details
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Time Adjustment Requests
Select your attendance record and request corrected time-in or time-out
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Overtime Requests
Requested time, approved minutes, approver, and decision status
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Leave Requests
Only assigned working days count; scheduled rest days are excluded
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Reimbursement Requests
Expense date, receipt reference, amount, description, and status
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Schedule, Time, OT & Leave Approvals
Review requests and approval history for the selected payroll cutoff
0 requests
Schedule Changes & Swaps
Approved dates become the attendance schedule of record
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Time Adjustment Requests
Approved corrections replace the selected attendance record's time-in and time-out
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Overtime Requests
Only approved OT is included in payroll
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Leave Requests
Classify approved leave as paid or unpaid for payroll
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Attendance Approval Queue
TL approval is required first, followed by HR final approval before hours are counted.
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Visible Agents
0
Within your authorized scope
Teams
0
Active workforce teams
Present Today
0
Approved active attendance
Coverage Risks
0
Dates below required staffing
Team Overview
Agents grouped by their assigned team.
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Current Scope
Workforce view available to Team Leaders and Operations Managers.
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Department Calendar
Loading availability
Calendar
Coverage
Scheduling
SunMonTueWedThuFriSat
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Department Teams & Assignments
Manage team membership within your authorized department.
Team
Department
Current / Target
Assigned Team Lead
Actions
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Agent Wellness & Records
View records within your workforce scope. You can edit only records you uploaded.
Agent
Record
Details
Status
Uploaded By
Action
Loading workforce wellness records
HR Records Request
Request payroll, attendance, training, employment, or other HR documents
Request Form
Messages
Review your message list first. Open a message to see replies and continue the thread.
Message List
Loading message records
Click Refresh to load messages
Feedback
Share suggestions, appreciation, and ideas that can improve the employee experience.
My Feedback
Feedback you have submitted
No feedback submitted yet
Personal Display Settings
Choose how dates, times, and the workspace appear for your account.
Payslips
View posted payslips and file a dispute directly from the payslip details.
Payslip List
Select a payslip to view full details
Period
Year
Basic
Gross
Deductions
Net Pay
Status
Action
Click Refresh to load payroll periods
Wellness & Records
Wellness profile, HMO benefits, agent documents, and PIP / exit records
Wellness
0
Linked records
HMO
0
Benefit records
Documents
0
Agent roster files
PIP / Exit
0
Linked records
Wellness Profile
Loading wellness records
HMO Benefits
Loading HMO benefits
Agent Documents
Loading documents
PIP / Exit Records
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KUDOS & Announcements
Manage employee recognition separately from department announcements
KUDOS
0
Department recognition total
Published KUDOS
0
Visible recognition
Drafts
0
Not yet published
Department KUDOS List
Team Leaders and Operations Managers can manage recognition for their department
Loading KUDOS
Announcements
Company and department notices visible to you
Select Announcements to load notices
Team Coaching
Manage department coaching sessions, threaded follow-ups, evidence, statistics, and PIP escalations.
Open Coaching
0
Needs follow-up
Completed
0
Resolved sessions
Total Sessions
0
All recorded sessions
Active TLs
0
With coaching logs
Department Coaching Logs
Sessions for agents in your department
Date
Agent(s)
Facilitator(s)
Coaching Type
Status
Action
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Agents Coached
0
With recorded sessions
Total Sessions
0
Across all agents
Open Follow-ups
0
Still in progress
Average Sessions
0
Per coached agent
Statistics by Agent
Select an agent row to filter their coaching sessions on the dashboard
Agent
Department
Total
Open
Completed
Completion Rate
Last Session
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Team Leaders
0
Required weekly
Meeting 80% Target
0
Compliant TLs
Below Target
0
Needs coaching coverage
Weekly Coverage
0%
Monday to Sunday
Team Leader Dashboard
Each Team Leader must complete coaching for at least 80% of assigned agents every Monday through Sunday. SME activity is excluded.
Team Leader
Assigned Agents
Coached This Week
Required 80%
Coverage
Weekly Status
Analytics
Loading Team Leader statistics...
0
0
Use this for upcoming or ongoing coaching that still needs follow-up.
Select an involved agent to view active PIP records.
Only active PIP records belonging to selected involved agents can be linked.
Incident & Coaching Templates
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Team Attendance
Live status for agents assigned to your team
Attendance Entry
OM and TL submissions within your authorized scope. Pending entries require HR approval.
Request / Submitted
Employee
Department / Team
Work Date
Requested Times (PHT)
Submitted By
Reason
Status
HR Decision
Team Size
0
Assigned agents
Present
0
Working now
On Break
0
Active break
Absent
0
No approved punch
Completed
0
Punched out
Team Members
Live attendance status for agents assigned to your team.
Date
Employee ID
Agent
Team
Employee Schedule (PHT)
IN (PHT)
Break (PHT)
End Break (PHT)
OUT (PHT)
Actual Work Hours
Status
Loading team attendance
Attendance Entry
OM and TL submissions within your authorized scope. Pending entries require HR approval.
Request / Submitted
Employee
Department / Team
Work Date
Requested Times (PHT)
Submitted By
Reason
Status
HR Decision
Agent Attendance History
Daily records and totals for the selected agent and cutoff.
Select an agent to load cutoff attendance.
All Attendance
Attendance, OT, and leave statistics
Recovering...
to
OT Requests
0
Pending 0
Approved OT
0
Denied 0
Leave Requests
0
Pending 0
On Leave
0
Denied 0
Records
Agent
Team
Department
ID
Date
Time Zone
Clock IN
Break Start
Break End
Clock OUT
Break
Hours
Workday Classification
Status
Use filters above to search
IP Whitelist
Only agents connecting from these public IPs can punch IN / OUT / Break. Login and viewing records works from any IP.
Your current public IPDetecting
Whitelisted IPs
IP Address
Label
Added By
Date Added
Action
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How this works
Agents can log in and view records from any network (home, mobile, etc.)
All authenticated agents can use Punch IN / OUT / Break when connecting from any system-whitelisted public IP
The system backend enforces this rule; Supabase only stores the whitelist records
The current public IP is detected securely by the system when this page loads
Office Operations
Ops Dashboard
Live snapshot of office operations — checklist progress, records on file, and quick access to every register
Overall Progress
0%
0 of 0 routine tasks
Daily Left
0
of 0 today
Weekly Left
0
of 0 this week
Monthly + Quarterly Left
0
of 0 this period
Quick Access
Jump straight to a section
Records Snapshot
Entries logged per register — click a tile to open it
Office Operations
Operations Reference
Daily workplace services, front-desk activity, and operational task tracking
Operations ReferenceDaily workplace services and task flow
Facility & Supplies
Facility & Supplies Log
Front Desk & Traffic
Front Desk Log
Project & Task Tracking
Task Tracker
Office Administration
Business Support & Records
Financial controls, equipment maintenance, and organized document records
Business Support & RecordsFinance, assets, maintenance, and document control
Office Budget (non-IT)
Budget Line Items
Expenses & Invoices
Expenses & Invoices
Equipment & Service Maintenance
Equipment & Service Maintenance
Document & Records Tracker
Document & Records Index
Routine Checklist
Weekly Rhythm
Interactive checklist — check items as you go, progress saves automatically
Facilities Inbox
Company Facilities Concern
All concerns submitted by agents that are addressed to Facilities
Facilities Concerns
Every concern or request agents have addressed to Facilities
No Facilities concerns yet
Office Ops Register
Add Item
Create a new operational record with complete and accurate details.
Facility & Supplies LogRequired fields are marked with an asterisk.
Activity Log
Activity Log
Routine Checklist
Add Task
Add a clear, actionable item to the selected Office Ops rhythm.
Daily RhythmSchedule the task and describe the expected action.
Use a short time or schedule label.
Keep the instruction specific enough to check off confidently.
Break Start
Allow Agent Work From Home
Authorize active employees in your department, including yourself, for flexible WFH or a fixed date range. HR must first enable WFH for the department.
Loading eligible agents
Confirm Work From Home
Your public IP is outside the office whitelist. This attendance will require TL approval followed by HR final approval.
Face Verification
Starting the camera...
Camera images are used only to compare against the face profile registered by HR. Images are not stored.
Team Leader Analytics
Individual coaching workload and performance
Select a Team Leader to view analytics.
New Message
Start a direct conversationChoose the recipient and provide a clear, complete message.
RecipientSelect the team or person who should receive this message.
Message DetailsAdd a searchable subject and the complete message.
Keep the subject concise.0 / 200
Include relevant dates and references.0 / 4000
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Reschedule Coaching
Set the new schedule and explain the change. HR will be notified automatically.
Cancel Coaching
Cancellation is recorded in the lifecycle history and sent to HR.
Elevate Coaching to PIP
A linked PIP record will be created for each involved agent and HR will be notified.
Link Coaching Record
Connect this schedule and thread to another coaching record for continuous follow-up.
The relationship is visible from both coaching records and is saved in the lifecycle history.
Change Password
Confirm your current password before setting a new password.
New Concern
Submit a concern to the responsible department.
Concern routingChoose the responsible department.
HR Support Request
Provide the employee, policy, or workplace context HR needs.
Structured intake
Concern classificationChoose the topic and identify the employee, record, location, or program involved.
Concern detailsGive a concise summary, relevant dates, expected action, and complete context.
IT Service Request
Provide the affected service, device, and troubleshooting details.
IT support
Issue classificationIdentify the issue type and affected service.
Issue detailsDescribe the error, troubleshooting already completed, and business impact.
Send Feedback
Your feedback will be saved securely and shared with HR.
New KUDOS Announcement
Recognize performance or share a positive department announcement.
0 selected
Load the team list to select agents
New Department Announcement
Publish a clear operational update to employees assigned to your department.
Announcement Identity
Use a clear title and category so employees can understand the message before opening it.
Audience and Publishing
The department audience and immediate publishing state are controlled by the system.
Your department
Published immediately
Announcement Details
State the update, affected work, required action, deadline, and the Team Leader to contact.
Set Required Staff
Set the minimum number of scheduled agents needed for one department date.
0 selected
SunMonTueWedThuFriSat
Add On-Call Reliever
Assign agents who may cover an approved leave or unexpected absence. This does not change their normal schedule.
Agents
Auditors
Add Agent Schedule
Select each date the agents will work, then apply one shift to all selected dates.
0 selected
SunMonTueWedThuFriSat
Custom times are entered in PHT (UTC+8).
0 selected
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Add Agents to Another Team
Agents keep their current team and gain another team in the same department.
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Add Team
Add Wellness Record
Confidential workforce recordDocument only the information required for appropriate employee support.
Employee and Record
Review Details
Security Check
Verify before viewing confidential recordsEnter your current password. Access automatically locks after five minutes.
Add Team Attendance
HR approval is required. All selected employees receive the same schedule. These entries remain pending and do not become official attendance until HR approves each record.
Select employees from your team
0 selected
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Shared attendance schedule
Bulk entry reason
This single reason is recorded for every selected agent and shown to HR during approval.
Verify to View Payslip
Payroll security checkEnter your current password to reveal this confidential payslip.
