Your workspace for attendance, schedules, requests, and employee services.
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FenestraATWMS
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PHT (UTC+8)
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00:00:00
IN:
Record ID:
Status:
Recovering...
Break:
OUT:
On break: 0:00:00
Live work hours
0:00:00
Breaks excluded
Live break time
0:00:00
Current and completed breaks
Status
Announcements
Official updates for your account
0
Loading HR announcements
KUDOS
Recognition from your department
0
Loading KUDOS
Employee Profile
Employment, contact, leave, and attendance summary
Loading profile
Employee Profile
Employee
Personal Information
Employment Details
Government & Payroll
Leave & Employment Lifecycle
Requirements
Achievement Badges
My Attendance History
Your saved Punch IN, break, and Punch OUT records
Records
Date
Employee Schedule
IN
OUT
Break
Hours
Actual Work Hours
Special Hours
Night Diff
Special ND
Special OT
Late
Workday Classification
Status
Click Refresh to load
My Work Schedule
Approved workdays, rest days, and shift times
Working Days
0
Approved dates
Rest Days
0
Recorded rest dates
Scheduled Hours
0
For this month
Assigned Shift
Not assigned
No default shift
Calendar
Loading schedule
SunMonTueWedThuFriSat
Loading work schedule
My Coaching History
Coaching sessions where you are the coached employee
My Coaching Records
Current sessions and completed coaching history
0 Current0 History
Date
TL
Topic
Status
Click Refresh to load coaching records
My Concerns
Concerns submitted to HR, Payroll, IT, or Facilities
No concerns submitted yet
Appointments and Events
One timeline for coaching, medical follow-ups, training, and company events
Upcoming
0
Scheduled
Pending Confirmation
0
Awaiting response
Completed
0
Past appointments
Complete Schedule Timeline
Each item stays linked to its original workflow and approval history.
0 scheduled items
Loading appointments
Requests
File requests for the current cutoff or submit an adjustment for the immediately previous cutoff
Request Status History
All requests submitted by your account, including pending, approved, rejected, and cancelled requests.
All cutoff periods
Request
Request type
Date / coverage
Status
Reason
Submitted
Last updated
Select Request Status History to load your requests.
Schedule Change Requests
Request a working date, rest day, or shift change. A TL must give a reason, then HR makes the final decision.
Approval steps: 1. Submit request → 2. TL reviews and explains the decision → 3. HR gives final approval. Your schedule updates only after HR approves.
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Schedule Swap Requests
Coworker, both schedule dates, reason, and approval details
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Time Adjustment Requests
Correct an attendance record that already exists
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Add Attendance Requests
File a missing clock-in and clock-out for Team Leader approval
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Overtime Requests
Requested time, approved minutes, approver, and decision status
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Leave Requests
Assigned rest days are excluded. Dates without a schedule can be filed.
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Reimbursement Requests
Expense date, receipt reference, amount, description, and status
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ATWMS · Controlled HR Workflow
HR Request Approvals
Review requests submitted by other HR employees. Decisions stay within the existing approval route, including required final HR review.
HR Associate access
Pending Review
0
actionable HR requests
HR Employees
0
represented in queue
Request Types
0
active workflow categories
Approval Route
Protected
final HR rules still apply
0 requests shown
Loading approval queue
Retrieving pending HR employee requests.
ATWMS · Employee request workflow
Request Approvals
Review schedule, time, overtime, leave and work-from-home requests for the selected payroll cutoff.
Pending review
0
within selected cutoff
Employees
0
represented in queue
Request types
0
within selected cutoff
All requests
0
including approval history
Filters
0 requests
Schedule Changes & Swaps
Approved dates become the attendance schedule of record
Loading approvals
Time Adjustment Requests
Approved corrections replace the selected attendance record's time-in and time-out
Loading approvals
Add Attendance Requests
TL approval creates the missing attendance record; HR can review the completed entries by employee
Loading approvals
Overtime Requests
Only approved OT is included in payroll
Loading approvals
Leave Requests
Classify approved leave as paid or unpaid for payroll
Loading approvals
Attendance Approval Queue
TL approval is required first, followed by HR final approval before hours are counted.
Loading WFH attendance
Visible Agents
0
Within your authorized scope
Teams
0
Active workforce teams
Present Today
0
Approved active attendance
Coverage Risks
0
Dates below required staffing
Team Overview
Agents grouped by their assigned team.
Loading teams
Current Scope
Workforce view available to Team Leaders and Operations Managers.
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Department Calendar
Loading availability
Calendar
Coverage
Scroll to view the full week. Select a count for details.
SunMonTueWedThuFriSat
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Scheduling
Team Leaders may select employees within their authorized scope. IT and Senior IT may select active employees from any department. Every request requires Team Leader approval and final HR approval before it changes the schedule.
Approval route: Scheduling submission → Team Leader review → final HR decision → schedule becomes active.
Department Teams & Assignments
Submit agent assignment changes within your department. Changes take effect only after HR approval. Client assignments are protected.
Team
Department
Current / Target
Assigned Team Lead
Actions
Loading department teams
Agent Wellness & Records
View records within your workforce scope. You can edit only records you uploaded.
Agent
Record
Details
Status
Uploaded By
Action
Loading workforce wellness records
HR Records Request
Request payroll, attendance, training, employment, or other HR documents
Request Form
Messages
Review your message list first. Open a message to see replies and continue the thread.
Message List
Loading message records
Click Refresh to load messages
Feedback
Share suggestions, appreciation, and ideas that can improve the employee experience.
My Feedback
Feedback you have submitted
No feedback submitted yet
Personal Display Settings
Choose how dates, times, and the workspace appear for your account.
Payslips
View posted payslips and file a dispute directly from the payslip details.
Payslip List
Select a payslip to view full details
Period
Year
Basic
Gross
Deductions
Net Pay
Status
Action
Click Refresh to load payroll periods
Calculation Reference
How basic pay, premiums, deductions and net pay are calculated.
These formulas use the current saved payroll policy. Your posted payslip shows the actual amounts and calculation details for its cutoff and may use an earlier policy. Holiday duty amounts are additional premiums on top of basic pay; OT is priced separately.
Wellness & Records
Wellness profile, HMO benefits, agent documents, and PIP / exit records
Wellness
0
Linked records
HMO
0
Benefit records
Documents
0
Agent roster files
PIP / Exit
0
Linked records
Wellness Profile
Loading wellness records
HMO Benefits
Loading HMO benefits
Agent Documents
Loading documents
PIP / Exit Records
Loading records
KUDOS & Announcements
Manage employee recognition separately from department announcements
KUDOS
0
Department recognition total
Published KUDOS
0
Visible recognition
Drafts
0
Not yet published
Department KUDOS List
Team Leaders and Operations Managers can manage recognition for their department
Loading KUDOS
Announcements
Company and department notices visible to you
Select Announcements to load notices
Team Coaching
Manage department coaching sessions, threaded follow-ups, evidence, statistics, and PIP escalations.
Open Coaching
0
Needs follow-up
Completed
0
Resolved sessions
Total Sessions
0
All recorded sessions
Active TLs
0
With coaching logs
Department Coaching Logs
Sessions for Agents and Team Leaders in your department
Date
Employee(s) Coached
Facilitator(s)
Coaching Type
Status
Action
Loading coaching data...
Employees Coached
0
Employees with completed sessions
Total Sessions
0
Across all agents
Open Follow-ups
0
Still in progress
Average Sessions
0
Per employee with sessions
Statistics by Employee
Review coaching activity for Agents and Team Leaders
Employee
Department
Total
Open
Completed
Completion Rate
Last Session
Loading agent statistics...
Team Leaders
0
Required weekly
Meeting 80% Target
0
Compliant TLs
Below Target
0
Needs coaching coverage
Weekly Coverage
0%
Monday to Sunday
Team Leader Dashboard
Each Team Leader must complete coaching for at least 80% of assigned agents every Monday through Sunday. SME activity is excluded. Assignment counts follow the saved team lead first, then the supervisor when no active team lead is assigned.
Team Leader
Assigned Agents
Coached This Week
Required 80%
Coverage
Weekly Status
Analytics
Loading Team Leader statistics...
0
0
Choose the focus separately from the coaching type.
Use this for upcoming or ongoing coaching.
All completed records available to you. Select a record to prefill its involved employees and subject. The original record stays completed.
Select an involved agent to view active PIP records.
Only active PIP records belonging to selected involved agents can be linked.
Prefilled in each agent’s Coaching Form. Form edits are saved separately from this schedule.
Save the schedule first. Each selected employee will have a separate performance form. Editing opens at the scheduled time and locks when the session is completed or cancelled.
Team Attendance
Live status for agents assigned to your team
Attendance Entry
All agent-added and manager-added attendance within your authorized scope.
Request / Submitted
Employee
Department / Team
Work Date
Requested Times (PHT)
Submitted By
Reason
Status
Decision
Team Schedule
Agents grouped by their assigned PHT schedule.
Choose a date to view grouped schedules.
Schedule Summary by Team
0 teams
Loading team summary
Loading team schedules
Expected Hours
Per-agent scheduled work hours for every week in the selected month.
Agents shown0
Weeks shown0
Monthly expected total0.00 hrs
Choose a date to calculate expected hours.
Employee
Department / Team
Weekly Expected Hours
Monthly Total
Loading expected hours
Team Size
0
Assigned agents
Present
0
Working now
On Break
0
Active break
Absent
0
No approved punch
Completed
0
Punched out
Team Members
Live attendance status for agents assigned to your team.
Date
Employee ID
Agent
Team
Employee Schedule (PHT)
IN (PHT)
Break (PHT)
End Break (PHT)
OUT (PHT)
Actual Work Hours
Status
Loading team attendance
Attendance Entry
OM and TL submissions within your authorized scope. TL self entries require OM approval; other entries require HR approval.
Request / Submitted
Employee
Department / Team
Work Date
Requested Times (PHT)
Submitted By
Reason
Status
HR Decision
Agent Attendance History
Daily records and totals for the selected agent and cutoff.
Select an agent to load cutoff attendance.
All Attendance
Attendance, OT, and leave statistics
Recovering...
to
OT Requests
0
Pending 0
Approved OT
0
Denied 0
Leave Requests
0
Pending 0
On Leave
0
Denied 0
Records
Agent
Team
Department
ID
Date
Time Zone
Clock IN
Break Start
Break End
Clock OUT
Break
Hours
Workday Classification
Status
Use filters above to search
IP Whitelist
Only agents connecting from these public IPs can punch IN / OUT / Break. Login and viewing records works from any IP.
Your current public IPDetecting
Whitelisted IPs
IP Address
Label
Added By
Date Added
Action
Loading
How this works
Agents can log in and view records from any network (home, mobile, etc.)
All authenticated agents can use Punch IN / OUT / Break when connecting from any system-whitelisted public IP
The system backend enforces this rule; Supabase only stores the whitelist records
The current public IP is detected securely by the system when this page loads
Office Operations
Ops Dashboard
Live snapshot of office operations — checklist progress, records on file, and quick access to every register
Overall Progress
0%
0 of 0 routine tasks
Daily Left
0
of 0 today
Weekly Left
0
of 0 this week
Monthly + Quarterly Left
0
of 0 this period
Quick Access
Jump straight to a section
Records Snapshot
Entries logged per register — click a tile to open it
Office Operations
Operations Reference
Daily workplace services, front-desk activity, and operational task tracking
Operations ReferenceDaily workplace services and task flow
Facility & Supplies
Facility & Supplies Log
Front Desk & Traffic
Front Desk Log
Project & Task Tracking
Task Tracker
Office Administration
Business Support & Records
Financial controls, equipment maintenance, and organized document records
Business Support & RecordsFinance, assets, maintenance, and document control
Office Budget (non-IT)
Budget Line Items
Expenses & Invoices
Expenses & Invoices
Equipment & Service Maintenance
Equipment & Service Maintenance
Document & Records Tracker
Document & Records Index
Routine Checklist
Weekly Rhythm
Interactive checklist — check items as you go, progress saves automatically
Facilities Inbox
Company Facilities Concern
All concerns submitted by agents that are addressed to Facilities
Facilities Concerns
Every concern or request agents have addressed to Facilities
No Facilities concerns yet
Office Ops Register
Add Item
Create a new operational record with complete and accurate details.
Facility & Supplies LogRequired fields are marked with an asterisk.
Activity Log
Activity Log
Routine Checklist
Add Task
Add a clear, actionable item to the selected Office Ops rhythm.
Daily RhythmSchedule the task and describe the expected action.
Use a short time or schedule label.
Keep the instruction specific enough to check off confidently.
Break Start
Allow Agent Work From Home
Authorize active employees in your department, including yourself, for flexible WFH or a fixed date range. HR must first enable WFH for the department.
Loading eligible agents
Confirm Work From Home
Your public IP is outside the office whitelist. This attendance will require TL approval followed by HR final approval.
Face Verification
Starting the camera...
Live camera images are checked on our server for spoofing and matched to the face profile registered by HR. Gentle head movement is allowed. One verified photo for this punch is saved in private Google Drive storage for authorized daily attendance review.
Team Leader Analytics
Individual coaching workload and performance
Select a Team Leader to view analytics.
New Message
Start a direct conversationChoose the recipient and provide a clear, complete message.
RecipientSelect the team or person who should receive this message.
Message DetailsAdd a searchable subject and the complete message.
Keep the subject concise.0 / 200
Include relevant dates and references.0 / 4000
Loading coaching session
Reschedule Coaching
Set the new schedule and explain the change. HR will be notified automatically.
Cancel Coaching
Cancellation is recorded in the lifecycle history and sent to HR.
Elevate Coaching to PIP
A linked PIP record will be created for each involved agent and HR will be notified.
Link Coaching Record
Connect this schedule and thread to another coaching record for continuous follow-up.
The relationship is visible from both coaching records and is saved in the lifecycle history.
Change Password
Confirm your current password before setting a new password.
New Concern
Submit a concern to the responsible department.
Concern routingChoose the responsible department.
HR Support Request
Provide the employee, policy, or workplace context HR needs.
Structured intake
Concern classificationChoose the topic and identify the employee, record, location, or program involved.
Concern detailsGive a concise summary, relevant dates, expected action, and complete context.
IT Service Request
Provide the affected service, device, and troubleshooting details.
IT support
Issue classificationIdentify the issue type and affected service.
Select Request to send this to the IT Requests queue. Updates remain linked to this concern.
Issue detailsDescribe the error, troubleshooting already completed, and business impact.
Send Feedback
Your feedback will be saved securely and shared with HR.
New KUDOS Announcement
Recognize performance or share a positive department announcement.
0 selected
Load the team list to select agents
New Department Announcement
Publish a clear operational update to employees assigned to your department.
Announcement Identity
Use a clear title and category so employees can understand the message before opening it.
Audience and Publishing
The department audience and immediate publishing state are controlled by the system.
Your department
Published immediately
Announcement Details
State the update, affected work, required action, deadline, and the Team Leader to contact.
Set Required Staff
Set the minimum number of scheduled agents needed for one department date.
0 selected
SunMonTueWedThuFriSat
Add On-Call Reliever
Assign agents who may cover an approved leave or unexpected absence. This does not change their normal schedule.
Agents
Auditors
Add Agent Schedule
Select each date the agents will work, then apply one shift to all selected dates.
0 selected
SunMonTueWedThuFriSat
Time ScheduleChoose the schedule that will receive the selected employees.
0 groups
Loading time schedules
Custom times are entered in PHT (UTC+8).
Add EmployeesSelect a time schedule, then choose employees.
0 selected
Loading employees
No employees selected for this time schedule.
Assign Agents to Another Team
Select agents and a destination within your department.
Agents keep their current team. Changes apply after HR approval.
0 selected
Loading agents
Add Team
Add Wellness Record
Confidential workforce recordDocument only the information required for appropriate employee support.
Employee and Record
Review Details
Security Check
Verify before viewing confidential recordsEnter your current password. Access automatically locks after five minutes.
Add Team Attendance
HR approval is required. All selected employees receive the same schedule. These entries remain pending and do not become official attendance until HR approves each record.
Select employees from your authorized scope
0 selected
Loading employees...
Shared attendance schedule
Bulk entry reason
This single reason is recorded for every selected agent and shown to HR during approval.
Verify to View Payslip
Payroll security checkEnter your current password to reveal this confidential payslip.
FENESTRA ATWMS